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Message to all New Buyers

Welcome to www.floraromatic.com, the on-line shop for all your Essential Oils, Carrier Oils, Hydrolats, DIY salangane material and other personal care needs. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we expect from you. Please note that by accessing any area of www.floraromatic.com, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement.

www.floraromatic.com is owned and operated by Twinstarts Limited. Any reference in these Terms of Use to www.floraromatic.com.com shall include reference to www.floraromatic.com and their respective employees and agents.

Friendly Reminder:

  1. Prices shown in this webstore is based on Hong Kong Dollars, For orders deliver to Hong Kong, excluding taxes and postage. No negotiation on prices. For orders deliver to places outside Hong Kong, charges will be in U.S. dollars. You can choose different currency area for reference, the website will be updated regularly exchange rate.
  2. Buying from this webstore will enjoy same discount for members as buying from our retail outlets.
  3. We accept Credit Card via PayPal and Bank Transfer.
  4. Some promotional programs are only valid for buying from webstore, and it’s only applicable during promotional period (according to the payment received date), discount e-coupon could not exchange to cash or use with other promotional privileges.
  5. We are trying our best to provide most accurate and updated stock information for your purchase needs. If there are any items are out of stock, we shall contact you for change to other items or refund as per your preference.
  6. For information about our retail outlets, business hours, exchange policies and delivery arrangements, please visit the CUSTOMER SERVICE page.